If you’re in the business of holiday rentals or rental in general, then you’ll likely be aware of the maintenance task that comes with ensuring they’re at the best standard they can be for your paying guests.
However, they’re more than just a maintenance task but a trust issue. If you’re not keeping your units clean, then that could spell bad news for any future customers you’re looking to attract, especially when word of mouth spreads so easily.
It’s all about first impressions
First impressions are important and something that really matter for most things in life, including your rental property.
A spotless unit shows the incoming resident that the management is one that’s organized and takes pride in the property they manage or own.
It’s also a subconscious signal sent to the customer that safety is taken seriously. Particularly within a post-pandemic environment, many people are more sensitive to germs and bacteria, even more so when staying somewhere that isn’t their home.
A dirty apartment can make residents feel as though they’re disrespected and might even warrant them to cause further neglect to the property.
It’s a proxy for hidden maintenance issues
If a landlord or property own is failing at the visible task of cleaning, then those staying in the property may often assume there’s lot of neglect that’s unseen.
From plumbing to electrical systems, it’s importan that these hidden maintenance issues are being met. There also the hidden dangerous of dust, mould and allergens that are important to tackle too.
Proof of professionalism and standards
A clean unit provides proof of professionalism and high standards. Credibility is an important one for customers and that’s why a property management team should focus on cleanliness and presentation to look trusting and to build long-term relationships with those who may rent or stay in the property for a longer period of time.
It also shows accountability and that these landlords are taking responsibility for the units they’re renting out to others, ensuring they’re the premium that’s out there.
Direct impact on business operations
There’s a direct impact on business operations when you don’t do apartment turnovers properly. Dirty units will increase resident satisfaction and that leads to more high turnover rates for tenants and disgruntled holiday makers if you’re running a vacation rental.
There’s also deposit disputes that can occur when it comes to cleaning. It’s important to set a high standard of cleanliness from the very beginning. If you’re not staying on top of the cleaning, it can have a direct impact on business operations and not a positive one at that.
A clean-ready unit is one that shows management is trustworthy and professional in comparison to dirty units which tells you the opposite as a tenant or renter of the property for any period of time. Make sure you’re keeping on top of the cleanliness and overall appeal of the property when renting it out to others.
